Book a vehicle. On demand. It's that simple.
Use the Flash App or Website to book a ride for now or later. Specify your pick-up and drop-off location using a place name, a pin-drop or an address. Book a single ride or book the vehicle by the hour and receive a fare estimate and ETA before you book.
You'll be automatically assigned a uniformed Flash driver and vehicle to complete your trip. Monitor your driver's progress to your pick-up in real-time via the app, receive SMS or e-mail updates, and contact your driver at the push of a button.
At the end of your ride your app will display the amount owing. Pay your driver by cash, or bill the ride to an account (corporate accounts only). Mobile money and credit card payments are coming soon.
Mobility in the palm of your hand.
Book a ride with a uniformed, professional Flash Vehicles driver via a smartphone or web booking portal. Book a ride for now or later, by the trip or by the hour.
Uniformed, professional Flash drivers with background and medical screening. Well-maintained vehicles. Driver and vehicle details are sent to your phone in advance. Share your ride and driver details with a friend.
Book rides on-demand or in advance. Book a single trip or book a vehicle by the hour. Update or cancel your booking with the push of a button.
Receive a fare estimate before you book your ride, and a receipt after your ride. Prices set in advance by Flash, not the driver.
You're in Charge
Direct your driver on the route you want to take, or leave it to them. Need your driver to stop and wait while you run into a store? It's no problem with the "stop & wait" feature. Your driver is at your service.
Pay with ease
Pay your driver via cash at the end of your trip. Rides on corporate accounts can be billed to the account. Credit card payments and mobile money (Africell and Orange) are coming soon!
How it works
Frequently asked questions
When does the Flash Vehicles On Demand Service launch?
The Flash Vehicles On Demand service launched on April 1, 2019.
What are the hours of operation of the Flash Vehicles On Demand service?
The Flash Vehicles On Demand service will initially operate from 7:00 a.m. to midnight, seven days per week.
What areas of Freetown does the Flash Vehicles On Demand service serve?
Initially, the Flash Vehicles On Demand service will serve the central, downtown and Western areas of Freetown, including:
How much will it cost to use the Flash Vehicles On Demand service?
When a vehicle arrives to pick you up at the pick-up location that you request, you will receive a notification (by SMS, e-mail or in-app notification) that the driver has arrived. You have 5 minutes to make your way to the vehicle, after which a "Pre-Trip Wait Fee" of SLL 2,200 plus GST per minute will be charged.
When you are on a Point-to-Point trip and you ask your driver to stop and wait for you (for example, while you run into a store to buy something) you will be billed a "Trip Pause Fee" of SLL 2,200 plus GST per minute the driver waits for you. The Trip Pause fee stops being billed once you resume your trip.
The minimum cost for a Point-to-Point trip is SLL 45,000 (including GST), regardless of the distance actually travelled.
The minimum booking length for an As-Directed booking is one hour (approximately SLL 130,000 + GST), regardless of the actual length of your As-Directed booking.
Initially, there will be no cancellation fees associated with a trip cancelled at any time before the driver picks you up.
Where the payment method selected is "Cash", the cost of the trip will be rounded-up to the nearest SLL 5,000. All point-to-point trips are rounded-up to the nearest kilometer.
Will there be surge pricing or cancellation fees?
Initially, the Flash Vehicles On Demand service will not have "surge" pricing. Pricing will be fixed and will not vary by time of day.
Will the Flash app provide an ETA for my pick-up? Is it accurate?
The Flash Vehicles app and web-booker will provide you with an approximate ETA (or "estimated time of arrival") for a driver in general and, once a driver has been assigned to your trip, for that particular driver to arrive at your pick-up location.
Who can use the Flash Vehicles On Demand service?
Everyone! Download the Flash App today for iOS or Android.
On what devices can I use the Flash app?
When I'm using the service, what happens if I have an issue?
Flash Vehicles will have a customer service representative on staff during all hours during which the Flash Vehicles On Demand service operates.
I'm interested! How do I sign-up?
If you're an individual user, download the app (available in iOS and Android), register and you're all set!
What is the Flash Vehicles On Demand Service?
Flash Vehicles On Demand is Freetown's first app-based on demand vehicle service.